Smart Space Services
Just One Tap Away
CityBees Requester App is your all-in-one space care platform, offering AC repair, plumbing, cleaning, and more services.
About the
Requester App
The UAE moves fast, and so should your space needs. The CityBees Requester App makes space maintenance simple, smart, and secure. Book trusted professionals in minutes, track their arrival, and relax knowing every job is verified and transparent.
Our Space Care Services
AC Repair
Electrical
Plumbing
Carpentry
Painting
Civil Works
Cleaning
Refurbishment
Safety & Security
Home Appliances
Everything You Need,
Right on the App
Easy Service Requesting
Multi-Cart Booking
Transparent Pricing
Real-Time Tracking
Quality Assurance with Service Standardization
Verified Service Providers
Access Service Partner Marketplace
In-app chat & notifications
Unit Service History
Benefits
Fast & Proficient
Residential & Commercial
Safe & Secure
Simple & Transparent
Stress Free & Reliable
Manage Your Requests. Track Your Expenses. Stay Organized.
Your space deserves the best care.
Start today.
CityBees is your all-in-one platform for better space care.
Wondering how to book a service
on the CityBees Requester App?
Frequently Asked Questions
Getting Started
- Anyone who is a resident, tenant or a property owner can request services through the CityBees App. Whether it’s for your home, office, or commercial space, CityBees is designed to make space management simple and secure.
- CityBees makes it simple to get trusted services for your space. As a service requester, you can browse a marketplace of verified service providers , compare their transparent pricing, and choose the provider that best fits your needs. Once selected, CityBees ensures a smooth process, from booking to secure entry, service completion, and easy payment.
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You can book a wide range of maintenance and repair services for your space, including:
AC Repair
Electrical
Plumbing
Carpentry
Painting
Civil Works
Cleaning
Refurbishment
Safety & Security
Home Appliances
Check out the CityBees app for more space care services. Download Now!
Booking & Scheduling
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That’s super easy; just follow the below steps:
- Download the CityBees App
- Choose your desired service
- Select a convenient date and time
- Choose your Service Provider from our marketplace
- Make payment to complete your booking
- You can book a service for as early as the next day. Track your service provider in real time for a smooth, hassle-free experience.
- Yes. CityBees supports service requests for homes, offices, and commercial properties.
- Yes. The CityBees App allows multi-service bookings, schedule AC, plumbing, and cleaning in a single go.
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Yes. You can reschedule or cancel your service directly through the app.
Please refer to the Rescheduling, Cancellation & Refund Policy page for more info
- Please refer to the Rescheduling, Cancellation & Refund Policy page for more info
Payments & Pricing
- All listed services show clear pricing before booking. You’ll always know exactly what you’re paying for, no hidden fees.
- You can pay securely in-app using debit/credit cards or online transfers. Cash payments are not encouraged for safety.
- Full payment is made in advance to confirm your booking.
- Failed or duplicate transactions are automatically reversed within 5–7 business days to your original source of payment. You can also contact support for help.
- Yes. Every completed service generates a digital invoice accessible under “Service History” in your app and will be sent across to your registered email after each service.
Safety & Security
- Absolutely. Every technician is Emirates ID–verified, background-checked, and QR-verified at the time of entry.
- All partners undergo Emirates ID verification, trade license validation, and technician background checks before being listed.
- You can report any issue directly through the app. Our Quality Assurance team will investigate and resolve it.
- Yes. CityBees uses encrypted transactions and UAE-compliant data privacy standards to safeguard all your personal and payment data.
Support & Quality
- Email: buzzme@citybees.ae
- Phone: 800 BUZZ (2899)
- In-App Chat: available from 8 30 am to 6 pm - Sunday to Thursday
- Our team typically responds within 10 minutes during business hours.
- Yes. You can mark your preferred services as a “Favourite” and rebook them anytime.
- If you rate the service below 5 stars, our Quality Assurance team will review your case. If needed, the job will be rectified or reworked within the service warranty period, in accordance with the respective service provider’s terms and conditions.
- Every job follows a Standard Operating Procedure (SOP). Technicians are trained and monitored through check-ins, photo logs, and completion reports.
- Currently in English. Arabic support will be added soon.
Ready to get started?
Smarter living starts with one tap.
Whether you've got a leaky tap or want your entire space squeaky clean and sparkling, you're just 3 steps away from a hassle-free experience.
