About the
Partner App
With the CityBees Partner App, we’ll get you direct service requests from verified customers, with transparent payment and no admin hassle, so you can focus on your actual work and not the paperwork!
Whether you’re a skilled technician, plumber, electrician, or any other kind of service provider, your search for the next job ends here.
How CityBees Works for You
3 Simple Steps to More Jobs, Guaranteed Payments, and Zero Hassle.
How It Works
Get Jobs Easily
We bring service requests straight to you — no waiting, no searching.
Get Paid Securely
Customers pay CityBees in advance. You get your payment on time, every time.
Work Without the Hassle
We handle follow-ups, collections, and admin - do what you do best, while we handle the rest.
Work Smarter with the CityBees
Partner App
Benefits of the Citybees
Partner App
More Business
On Time Payments
Build Trust with Ratings
Service Standardization
Be Part of a Trusted Network
Powering Your Service Business with Smart Insights.
Explore the services you can offer and unlock your earning potential!
The CityBees Partner App connects you with real service requests from residents, landlords, and facility managers across the UAE.
What Kind of Jobs Can You Get?
Frequently Asked Questions
- The CityBees Partner App connects verified service providers with customers across the UAE, helping them manage jobs, schedules, and payments — all in one app.
- If your business provides services in any of the following categories, you’re eligible to
join our marketplace of service providers:
AC Repair
Electrical
Plumbing
Carpentry
Painting
Civil Works
Cleaning
Refurbishment
Safety & Security
Home Appliances
Service providers must hold a valid Emirates ID, Trade licence and meet CityBees’ verification and quality standards before being listed on the platform.
- After onboarding, CityBees verifies your business and conducts background checks on all technicians. Your team then undergoes training based on CityBees’ Standard Operating Procedures (SOPs). Once approved, you’ll start receiving job requests that match your skills and location.
- Jobs are matched based on your location, skills, availability, and performance ratings.
- Yes. As part of the CityBees onboarding process, every service provider and their technicians undergo training aligned with our Standard Operating Procedures (SOPs). This ensures all partners deliver consistent, high-quality, and safe services that meet CityBees’ standards.
- Jobs are distributed evenly across partners based on availability and rating, ensuring fair access to all.
- All partners are verified through Emirates ID, trade license, and background checks before activation.
- CityBees handles collections on your behalf. Once the job is completed and verified, your payment is securely transferred to your registered account.
- Yes. CityBees charges a small service fee per completed job to cover platform and administrative costs — clearly visible before job acceptance.
- You can view completed jobs, pending payments, and total earnings in real time on the web dashboard.
- Providers and technicians cannot chat directly with the service requester through the app. However, you can communicate with the CityBees Support team via the in-app chat for any updates, clarifications, or assistance.
- Once a technician is assigned to a service, the requester’s contact details will become visible to the technician, allowing direct communication if needed. Similarly, the requester will be able to view the service provider’s contact details once the service is assigned.
- You can request to pause or reschedule a job directly through the app. The requester will be notified of the change, but no confirmation process is required in the system.
- CityBees offers a rework guarantee. If an issue is reported within the warranty period, you’ll be notified to revisit and resolve it.
- Yes. As a service provider, you can invite multiple technicians to join your company and assign them to specific branches. Each technician will have their own individual account and login.
- Our Partner Support Team assists with onboarding, app setup, payments, and job-related queries via chat, email, or phone.
- All customer bookings are ID-verified, time-stamped, and trackable. In-app support is available if any issue arises.
- Yes. The CityBees Partner App is available for both Android and iOS devices.